The returns policy for ICC Publications is as follows:

  • The customer has the right to return goods up to 7 days after receipt, provided they have not been damaged by the customer.
  • Please advise ICC Publications
    1] if they are being returned because of damage in transit, or
    2] under EU consumer rights.
  • The customer must bear the cost of returning goods.
  • The customer's credit card will be refunded with the amount paid after the goods have been received.
    The return address is in the 'contact us' section of the website.
  • Please advise ICC Publications of returns by email using the facility on the 'contact us' page.